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Water care

Hot tub water care

Chemicals, filters, and straight answers. Bring a water sample in and we will test it for you.

In store

Hot tub chemicals in Gravenhurst

We stock what your tub needs and will tell you which of it you actually have to buy. Short-term rental hosts get 50% off chemicals in store.

Visit the showroom

Read your test strip

Hot tub water chemistry: sanitizer, pH and alkalinity

What kills bacteria. Chlorine or bromine, in range every day the tub is in use.

2 ppm
In range

Too low to keep bacteria down. Add sanitizer and test again in an hour. Too high: hard on skin, eyes and the cover. Leave the cover open and let it come down.

Test twice a week. Bring us a sample if the numbers will not settle.

Hot tub water care questions

Twice a week if you use it regularly, once a week if you do not. Test strips take thirty seconds. The three numbers that matter are sanitizer, pH and alkalinity, and if those three are right, almost everything else follows. Bring a water sample into the showroom and we will test it properly for you.

Fewer than the shelf suggests. A sanitizer to kill bacteria, which is usually chlorine or bromine. A pH balancer, up or down. An alkalinity increaser to keep pH stable. A shock to burn off what the sanitizer misses. That is the core. Everything else, clarifiers, foam control, scale control, is for solving a specific problem rather than routine use.

Bromine is more stable at hot tub temperatures and gentler on skin, which is why most hot tub owners end up on it. Chlorine works faster and costs less. If you have sensitive skin or the tub gets heavy use, bromine. If you want the cheapest routine and do not mind a sharper smell, chlorine. We will tell you which suits your tub and your habits.

Usually one of four things: the filter needs cleaning, the sanitizer has dropped, the pH has drifted high, or there is too much body oil and lotion in the water. Check the filter first, then test. If the water is cloudy and smells, shock it. If it is cloudy and clear-smelling, a clarifier and a filter clean usually fixes it within a day.

Soap. Detergent left in swimsuits, lotion, deodorant and hair product all foam under jets. Rinse suits in plain water rather than washing them, shower before you get in, and use a foam control product for the short term. If it keeps coming back, the water is old and needs draining.

Every three to four months for a family that uses it a few times a week. Sooner if the water will not balance no matter what you add, which means the total dissolved solids are too high and no chemical fixes that. In Muskoka, avoid draining in the coldest weeks of January and February unless you have to. Frozen plumbing is an expensive mistake.

A salt water system does not remove chlorine. It makes chlorine, from salt, using a generator cell. You still have a chlorine tub, plus a cell that needs replacing every few years at real cost. We do not sell them. Every spa we carry runs a copper and silver mineral system alongside a low dose of sanitizer instead. Less chemical, no generator to replace, and the water feels softer. Ask us about it in the showroom.

Rinse it with a hose every two weeks. Soak it in a filter cleaner every month or two, because the hose does not remove oils. Replace it every year or so, sooner if it is visibly worn. A dirty filter is the cause of more water problems than any chemical, and it is the cheapest thing to fix.

Yes, and it is the best time of year to own one. Keep it covered when not in use, keep the water at temperature rather than letting it drop and reheat, and check it every few days in a cold snap. A tub built for this climate, which is all of ours, is insulated to hold heat through February without running up the hydro bill.

Not ourselves. There are experienced technicians working across Muskoka and we will point you to them rather than pretend otherwise. What we do is water care, chemicals, filters, and picking up the phone when you are not sure what your tub is doing. If it is a chemistry problem, we can usually sort it out in a conversation. If it is a pump or heater problem, we will tell you that too.

Winter

Hot tub care through a Muskoka winter

Keep it covered, keep it at temperature, check it in a cold snap. A tub built for this climate holds heat through February without running up the hydro bill.

Gravenhurst

Visit the showroom in Gravenhurst

Come and sit in one. Nothing on a website tells you whether a seat fits you, the showroom is on Highway 11 South, and there is no pressure to buy anything while you are in it.

2259 Highway 11 South Gravenhurst, ON Monday to Saturday, 10 to 6. Sunday, 11 to 5

(705) 388-6060 Get directions