About us
An independent hot tub store in Gravenhurst
One location on Highway 11 South. The people who sell you the tub are the people who arrange the delivery.
The floor
Hot tubs you can sit in before you buy
You can get in and out of them, which is the only way to find out whether a seat fits you.
What we actually do
Hot tubs, delivery, installation and water care
-
Hot tubs, swim spas, wood-fired
All of them made in Canada, from Coast Spas, Dominion Spas and Firetubs.
-
Delivery and install
We look after both, and check the site before you order.
-
The rest of the backyard
Patio furniture and AGL artificial grass, because most people are thinking about the whole yard.
-
Water care, honestly
Chemicals in stock and plain advice on using them. Short-term rental hosts get 50% off chemicals in store.
How we sell
Slowly, apparently.
The thing customers mention most in reviews is that nobody pushed them. That is deliberate. A hot tub lives in your yard for fifteen years, and the worst outcome for us is someone buying the wrong size.
What we ask
How we help you choose a hot tub
-
Who gets in it
How many people, realistically, on the busiest weekend.
-
The way in
What the access to the yard looks like, from the road or the dock.
-
The budget
What you want to spend, said out loud.
-
What fits
Which tubs suit all three, including the cheaper ones.
Service
Hot tub service and water care
We do
- Water care and chemicals
- Test a water sample in the showroom
- Answer the phone when you are not sure what your tub is doing
We do not
- Run our own service department
- Pretend otherwise. We will point you to experienced technicians working across Muskoka.
Why everything is Canadian-made
Why we only sell Canadian-made hot tubs
It is not flag-waving. A shell built for a milder market costs more to run here and ages faster, and in Muskoka that shows up on the hydro bill every month.
Gravenhurst
Visit the showroom in Gravenhurst
Come and sit in one. Nothing on a website tells you whether a seat fits you, the showroom is on Highway 11 South, and there is no pressure to buy anything while you are in it.